Richmond seeks voluntary sector views on mental health support — survey open to 30 October
8 October 2026 · By Boroughly editorial — AI-assisted, human-reviewed.
Local voluntary organisations working in mental health, substance use, homelessness, housing, and social care are being asked to contribute to Richmond Council's developing 'No Wrong Door' approach to support.
The idea behind 'No Wrong Door' is straightforward: when someone in difficulty first reaches out for help, they receive a co-ordinated, compassionate response regardless of which service they contact first, rather than being bounced between agencies before getting what they need.
The council is inviting voluntary sector organisations — not individual residents — to complete a survey sharing their experience of what currently works, where referral pathways break down, and how connections between services could be improved for people facing multiple disadvantages, including co-occurring mental health and alcohol or drug use needs.
For Barnes-based charities and community groups that work alongside statutory services, this is a direct opportunity to influence how the borough's joined-up support system is designed.
The survey closes on Friday 30 October 2026. Organisations can access it through the council's website.